Shipping Policy – Napoli Furniture

At Napoli Furniture, we aim to deliver your furniture safely and on time.

Delivery Time

  • Standard delivery: 5–14 business days (depending on product availability and location).
  • Custom-made products: 15–30 business days.

Delivery Charges

  • Delivery charges may vary based on location and product size.
  • Applicable delivery charges will be displayed at checkout.

Order Processing

  • Orders are processed within 24–48 hours after confirmation.
  • You will receive an email/SMS with tracking information once the order is dispatched.

Delivery Conditions

  • Furniture delivery may require scheduled delivery time due to size and handling.
  • Customers must ensure that the delivery path (stairs, doors, lifts) allows furniture movement.

Damage During Transit

  • If your product arrives damaged, please report within 24 hours with photos/videos.
  • We will arrange repair, replacement, or refund depending on the situation.

Assembly

  • Some furniture items may require assembly.
  • Free/paid assembly details will be mentioned on the product page.